Maintenance Services Administration provides direction, management, and support services to the department’s six operating divisions. Besides the Maintenance Services Director himself, the Division consists of two teams: Support Services and Management and Analysis.
Support Services provides customer service, clerical support, personnel administration, dispatching, claims processing, and all other front office activities. When you call Maintenance Services to make a request, you will usually be speaking with someone from our support services team.
Management and Audit provides budget management, performance audit services, special projects, and management of our automated service request and maintenance management system. The team also coordinates the department’s emergency preparedness program.Team members work on a wide variety of routine and special assignments.