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Community Development Counter Hours

The City of Fullerton Community Development Department has implemented the following changes to uphold its commitment to customer service while adjusting to reduced staffing levels:

Counter Hours and Services

Services Available ONLY
7 AM - 12:30 PM*:
                             Services Available
7 AM - 5 PM**:
Plan Check Over the Counter Permits for:
Plan Submittal (1st submittal)      - Demolition
Building Code Questions      - Furnace and/or Air Conditioning
Business Licenses      - Re-Roof (material under 5lb./sq. ft)
     - Residential Mechanical, Electrical
       & Plumbing
Services Available ONLY
1:30 PM - 4 PM*:
     - Water Heater (with tank)
Permit Issuance (on approved
     - 200-Amp Service (or less)
Plan Pick-up (for corrections)
Plan Resubmittal
Zoning Code Questions
*Alternate Fridays: 7:30 AM - 3:30 PM **Alternate Fridays: 7:30 AM - 4:30 PM
Building Division: 714.738.6541

Submission of Planning Application Packets
are by appointment only

 Planning Commission Reviews
(CUP, Variance, Major Site Plan, Subdivision Map,Zone Change,
General Plan Revision)
 Elaine Dove, Associate Planner  714.773.5773
 Zoning Administrator or Director Determination Reviews
(Minor Site Plan, Zoning Adjustment, ARUP, Security Fence Review)
 Andrew Kusch, Associate Planner  714.738.6550

Open a printable flyer showing this information

1) The accelerated plan check turn-around goal has been changed from 3 days to one week from submittal to adjust to reduced administrative and front counter staffing.

2) Normal, non-accelerated plan check turn-around goal has been changed from 10 business days to 12 business days (due to reduced plan check staff).

3) The Community Development Department counter will close at 5:00 p.m. Mondays through Thursdays and at 4:30 p.m. on open Fridays to allow our Building Permit Technicians to complete their tasks without overtime, due to reduced front counter staff.

4) Incoming phone calls may go directly to voicemail at hours of peak demand to adjust to reduced front counter and administrative staffing. Customers are encouraged to leave a message and Community Development staff will return your call in a timely manner.

5) If you are calling to confirm your scheduled inspection, please contact your assigned inspector prior to 8:00 a.m.   Important information about inspection time estimates.

6) If you have received a notice of violation (NOV) from the Code Enforcement division, please visit the Community Development Department during the time noted on your letter OR call the phone number in the letter to make an appointment to minimize your wait time, due to reduced staffing.

7) If you have a project under review by a member of the Planning team, please make an appointment with your assigned planner to minimize your wait time. Appointments are required for submission of entitlement requests due to reduced planning staffing.

We encourage you to explore our web resources; the information you need may be available here.

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